We Love Making Brands Happy:

1. If ordering less that 1,000 balloons, or if required in the next few weeks, we recommend our domestic print service here to order online. If you require full color bleed, custom packaging, ribbon attachment, and can meet our minimums (5000 pc+), please contact us for quote with our high volume facility. 
2. A team member will provide you with a quote that outlines the minimum production quantity, shape, colors, and cost estimates.
3. If the quote meets your approval, we will need all hi-resolution editable art files emailed to us. The team member will provide details.
4. We will begin by producing a proof rendering and once approved, we will request a PO and begin on the final digital rendering and order.

• 4" (Air-Fillable) Foil Balloons - 15,000 balloons
• 9" (Air-Fillable) Foil Balloons - 10,000 balloons
• 14" (Air-Fillable) Foil Balloons - 7,500 balloons
• 18"-24" Round/Stock Shape Foil Balloons - 5,000 balloons
• 26"-36" Round/Stock Shape Foil Balloons - 3,000 balloons
• NOTE: There is a +/- variance of 10% in quantity for each production run.
• * We cannot quote on Custom Printed Foil Balloons that do not meet the above minimums, sorry. 

Typically 1-2 weeks for U.S. Printed Balloons. For larger orders, from start to finish, the process can take 4-6 weeks. On rare occasion, we may be able to expedite delivery based on our current production schedule - please inquire. If you require a 5 week rush there will be a $350 fee.

Pricing will be FOB factory (USA), freight not included. We offer Free Shipping Nationwide in the 48 United States on Custom Printed Foil Balloon orders from our Mexico facility providing they meet the required minimums. For international deliveries, we can either provide a competitive quote door-to-door, or can arrange to have your freight forwarder or preferred shipping company handle importation and customs clearance for you.

We require high resolution editable art files in either Adobe Photoshop or Illustrator. We may be able to use PDF in some instances. All art files should be sent via a secure document sharing service like Google Drive, DropBox, or if done via email, please email to your account manager.

Due to the highly customized nature of Custom Shape and Custom Printed Balloons, we cannot provide a refund of any kind. We do stand behind the quality of our work, and if there is something wrong, we will do everything we can to make it right for you. Please let us know within 72 hours after receipt of product if there are any issues. 

Yes! Once the mold and art plates are created on the first order, we can produce a re-run of the same balloons for you on the next round. Turnaround should be faster as we will have everything set up for you providing the order was placed within one year from your last order. 

Each color requires an art plate. We can only determine the number of art plates required once we see the editable artwork files. For U.S. printed orders, our max is 4 colors per side. For U.S. Printed Balloons, as they are silk-screen printed, we can re use the same art plates on side 1 for side 2. For larger volume orders, our max is 6 colors per side (12 total). We are unable to re use the same art plates on large scale orders as that process is Flexo-graphic printing and the entire balloon is printed at the same time both sides.

For small orders no, but we can supply you with ribbon spools. For larger production orders at our high volume facility, yes, the factory can add 7 feet of white coiled ribbon to each balloon for you prior to packaging for a small fee. We highly recommend this to avoid buying ribbon and having to attach to each yourself.

17" Round Balloons typically require 0.5 cubic feet of helium per balloon. For larger balloons, they can be 1 cubic foot to 1.5 cubic feet or more depending on the size. Once the balloons are finished, we can advise you as to the required amount of helium you will need to fill each balloon up with. We can also supply our E-Z Balloon Kit™ Helium Tanks for on-site helium balloon inflation at any of your events, trade shows, parties or more. Please inquire for a quote with your account manager.

For larger production orders done at the high volume facility, we can provide a template and you can supply us with customized packaging for single retail packs (e.g. 1 balloon per pack with printed insert card with UPC barcode). We offer full color printed insert cards, and can do 1-3 balloons per package for a small fee. For small U.S. orders, we do no offer a custom packaging option.

Yes! In California, it is penal law that any retailer selling and distributing helium filled mylar (foil) balloons must attach the correct size balloon weight to prevent balloons from floating into electrical power lines and causing outages/fires/injury. It is smart balloon practice to always tether your foil balloons with balloon weights. We manufacture a full range of designer Balloon Weights - please ask your sales manager for a quote.

Yes! We can produce bespoke Custom Shaped Foil Balloons for your company in a virtually any shape and size from 4"-14" Air-Fillable Foils to 18"-36" Helium-Fillable Foil Balloons. Click here for more information and to request a Quick Quote for Custom Shaped Foil Balloons.